Onne IT Support
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Onne provide flexible IT support to both home users and SME's in Tameside, Manchester, Oldham, Hyde, Rochdale and many other North West Locations. Every company has specific needs, which is why our IT Support Services are tailored to meet your exact requirements.
Our support ranges from simple telephone helpdesk advise for a single home user, up to multi site-multi user on site support.
Our support services provide unlimited remote support through our remote supprt portal. Using state of the art software our technicians can (with your permission) take control of your pc to assist in resolving any problems you may be experiencing. We have found that 97% of computer problems are solved remotely saving time waiting for an IT technician to attend
Most business are reliant on their IT technology infrastucture. A small problem if not picked up and resolved can quickly become a major one with considerable downtime.
Does your current IT company monitor your critical systems 24 hours a day 7 days a week? Our state of the art monitoring software does. Sending daily reports and instant emails if there are any problems. more..
Simply pick which IT Support Service suits your organisation best:
Onne Standard and Onne Plus
Our complete IT support package
- unlimited onsite IT Support
- pre-emptive maintenance visits
- extended cover
- 24x7 proactive network monitoring
- Monthly/Quarterly fee (3 month no contract trial)
- The "all inclusive" solution to let you concentrate on running your business
Onne Support Bank
Buy Support in blocks of time
- Engineering time to use when you need it
- use for IT support and other engineering services
- including a high level SLA 24x7 proactive network monitoring
- Buy a bank of time - start from as little as 25 hou
- It's flexibile - use engineering or support hours when you need them
Pay-As-You-Go
The flexible option, IT Support when you need it:
- Access to our IT Support Centre by phone or email
- Onsite engineering support
- Only pay for what you use when you use it
- Ideal for small or start up companies
- No contract simply pay-as-you-go
- Access to a specialist IT Support team when you need it