At Onne we have found that over 90% of helpdesk support requests are resolved over the telephone.
One call to our support centre will have your problems resolved quickly.
Our support engineer will listen to your comments and talk you through to resolution.
Alternativly using the latest remote access software our engineers (with your permission) can quickly log on to your pc or server and see exactly the same screens as you, as you explain the problem you having. (a picture is worth a thousand words) You can take back control of your equipment with the press of one key.
If your not sure on how to operate your software our engineers can (with your permission) take control of your pc and show you. You take back control of your PC at ay time.
Our support engineers can quickly diagnose any problems you are currently experiencing and quickly effect a repair.
If the fault is hardware based our support staff will arrange for an engineer to call to site.
We Cover: All Manchester and Tameside including Droylsden, Ashton, Oldham, Stockport, Hyde and surrounding area's.